Privacy Policy
Will & Legacy Co. ("we", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard personal information, in line with the Protection of Personal Information Act, 2013 (POPIA) and applicable South African law.
Information we collect
We may collect information you provide directly, such as your name, email address, telephone number, enquiry category, and the content of your message. We aim to collect only the minimum information necessary to respond to your enquiry. Please do not send sensitive estate, identity, or financial information through the general contact form.
How we use your information
We use personal information to respond to enquiries, provide information about our services, refer you to appropriately qualified professionals where required, maintain records, and improve our services. We do not use your information for purposes incompatible with these.
Lawful basis and consent
We process personal information on the basis of your consent, our legitimate interest in responding to enquiries and operating our services, and to comply with legal obligations. Where consent is required, you may withdraw it at any time.
Sharing with third parties
We may share information with service providers who support our operations (for example, email, hosting, and professional partners where required), and where we are legally required to do so. We do not sell personal information.
Retention
We retain personal information only for as long as necessary for the purposes described above, or as required by law, after which it is securely deleted or de-identified.
Your rights
You have the right to access, correct, or delete your personal information, to object to processing, and to lodge a complaint with the Information Regulator (South Africa). To exercise these rights, please contact us using the details below.
Security safeguards
We use reasonable organisational and technical measures to protect personal information, including appropriate access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use minimal cookies or similar technologies to support basic functionality. You can control cookies through your browser settings.
Contact for privacy enquiries
For privacy-related questions or requests, contact us at [company email address] or [business phone number].
This Privacy Policy is a working draft to be reviewed and finalised by a qualified professional before launch. It does not claim specific security certifications.